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Privacy Policy

Last updated: May 2026

HashLog ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our software products (including HashTMS and HashTrak), or interact with us in any manner.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any information you submit through contact forms, demo requests, or enquiries

b. Usage & Technical Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on the website
  • Referring URLs

c. Business, Fleet & Tracking Data (for customers)

When you use HashLog's platforms (HashTMS, HashTrak), we may process:

  • Vehicle, trip, and fleet data
  • Driver and route information
  • GPS and IoT tracking data
  • Logistics, billing, and compliance data

All such data belongs solely to you and is processed strictly for service delivery.

2. How We Use Your Information

Your information is used to:

  • Provide, operate, and maintain our platforms
  • Respond to enquiries, demo requests, and customer support
  • Improve our products, services, and user experience
  • Send important system, service, or business communications
  • Ensure statutory, legal, and regulatory compliance
  • Prevent fraud, misuse, and security threats

We do not sell, rent, or trade your personal information to any third party.

3. Data Security

We follow industry-standard security practices to protect your data, including:

  • Secure cloud infrastructure
  • Encrypted data transmission
  • Restricted internal access
  • Continuous security monitoring

While no digital system is 100% secure, HashLog takes all reasonable steps to safeguard your information.

4. Data Sharing & Third Parties

We may share limited data only with:

  • Trusted technology partners (cloud hosting, analytics, communication services)
  • Legal, regulatory, or government authorities if mandated by law

All third parties are contractually bound to confidentiality and data protection obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behaviour
  • Analyze traffic and usage patterns

You may disable cookies via your browser settings at any time. The website remains usable with cookies disabled, though some analytics and personalization features may be limited.

6. Your Rights

Under India's Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable data protection laws, you have the right to:

  • Access: Request a summary of personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data, subject to legal obligations
  • Grievance redressal: Raise concerns with our designated data protection contact
  • Withdraw consent: Withdraw consent for processing or marketing communications at any time
  • Nominate: Nominate another individual to exercise these rights on your behalf in case of death or incapacity

To exercise any of these rights, contact us at sales@hashlog.in. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

7. Data Retention

We retain personal data only for as long as:

  • Required for business and service delivery
  • Mandated by legal and statutory requirements
  • Necessary for platform operations

Data is securely deleted once it is no longer required.

8. Legal Compliance

HashLog complies with:

  • Information Technology Act, 2000 (India)
  • Digital Personal Data Protection Act, 2023 (DPDPA)
  • Other applicable Indian data protection regulations

9. Children's Privacy

HashLog's services are intended strictly for business and enterprise use. We do not knowingly collect personal data from individuals under the age of 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, you may contact us at:

Hashlog Solutions Private Limited
5th Floor, Shakti Tower 1, 766 Anna Salai, Thousand Lights
Chennai, Tamil Nadu 600002
India

Email: sales@hashlog.in
Website: https://hashlog.co